Frequently answered questions

Here you will find answers to some of the most frequent questions. Remember to check our help center for product related guides or contact us directly for more information.

Pricing

Can we use a pricing based on number of sites instead of users?

Are there any restrictions for the number of conducted audits or audit templates in Falcony | Audit?

Are there any restrictions for the number of observations or forms in Falcony | Observe?

Can we pay with credit card?

Can we test the the platform before making a purchase decision?

What kind of integrations do you offer?

Privacy

How do you secure customers' data?

How does your platform take privacy into account?

Do you retain customers' data after a contract is terminated?

Can you provide assist in personal data requests that relate to your platform?

Do you have all required subprocessor DPA's in place?

Security

How do you encrypt customers' data?

Where do you host customers' data?

What kind of backups and monitoring do you have in place?

What kind of internal security measures do you have in place?

How do you respond to possible security incidents?

Is there a document you could share about the security of your cloud services?