First Whistle FAQ
Here you will find answers to some of the most frequent questions regarding First Whistle acquisition.
Frequently asked questions
Who are Falcony and VIA Equity?
You can find more detailed information about the parties in our official press release.
Why do Falcony and VIA Equity want to invest specifically in First Whistle?
Falcony/VIA saw a strong strategic fit between First Whistle’s offering and Falcony’s overall solution portfolio (including the WeKomply solution). As a result of the acquisition, First Whistle’s customers will gain access to significantly greater resources and broader group-level expertise, supporting the continued development of the service.
What does this mean for First Whistle customers?
As part of Falcony, customers will continue to receive at least the same high level of service as before. Falcony and the former owners of First Whistle have planned the transition to be seamless from the users’ perspective.
Will Falcony discontinue the First Whistle platform following the acquisition?
The service will continue without interruption. Our primary objective is to ensure strong and reliable customer support and a flawlessly functioning software platform. Over time, First Whistle is intended to be integrated into Falcony, but this will be done on customers’ terms and the transition will be made as smooth as possible for all customers.
Can Falcony provide the same technical features as First Whistle?
Yes. Falcony offers a broad product suite that covers and also complements First Whistle’s current functionalities, bringing even broader opportunities for expanding collaboration.
Will the service prices increase?
There are no plans for price increases in the near future.
What will support look like going forward – will it remain the same?
Yes. We will provide first class support also going forward.
Do we need to sign a new agreement?
No, the current agreements will remain valid as they are. However, if you wish to enter into direct agreements with Falcony, this is possible. In that case, please contact Falcony directly at support@falcony.io.
Will the contractual terms or service level agreement (SLA) change?
The current agreements will remain valid as they are. No changes to the contracts are required, and our commitment to a high level of service remains unchanged.
Will the location of data or information security principles change as a result of the acquisition?
No. Information security and strict compliance with GDPR requirements are at the core of our operations, and our primary objective is to ensure strong and reliable service for our customers. All data processing standards will remain at least at the current high level.
Will the anonymity and confidentiality of whistleblowers remain unchanged?
Yes, fully. The key objective of the transaction is to ensure the preservation of customer value and trust. The technical solutions protecting whistleblowers will remain unchanged, and Falcony’s resources will provide even stronger support for this.
