First Whistle FAQ
Here you will find answers to some of the most frequent questions regarding First Whistle acquisition.
Frequently asked questions
Who are Falcony and VIA Equity?
You can find more detailed information about the parties in our official press release.
Why do Falcony and VIA Equity want to invest specifically in First Whistle?
Falcony and VIA Equity saw an excellent strategic fit between First Whistle’s offering and Falcony’s broader platform (including solutions such as WeKomply). Through the acquisition, First Whistle customers will gain access to significantly larger resources and broader group-level expertise, which will support the continued development of the service.
What does this mean for First Whistle customers?
As part of Falcony, customers will continue to receive at least the same level of service as before. Falcony and the former owners of First Whistle have designed the transition to be seamless from the users’ perspective.
Will Falcony discontinue the First Whistle platform following the acquisition?
The service will continue without interruption. Our primary objective is to ensure strong and reliable customer service and a stable, well-functioning software platform. Over time, First Whistle is intended to become more closely integrated with Falcony, but this will happen on the customers’ terms, and the transition will be made as smooth as possible for all customers.
Can Falcony provide the same technical features as First Whistle?
Yes. Falcony offers a broad product portfolio that covers—and in some areas complements—First Whistle’s current functionality, providing even greater opportunities for expanded collaboration.
Will the service prices increase?
We are not planning to increase prices. On the contrary, Falcony’s broader maintenance tools allow typical support requests—such as admin user changes—to be handled without additional cost to customers.
What will support look like going forward – will it remain the same?
Support will remain available. Falcony provides a centralized support service for First Whistle customers, available via email at firstwhistle.support@falcony.io. In addition, Falcony has appointed dedicated contacts for First Whistle customers, including executive-level contacts up to the CEO. Customers have been informed separately about their designated contact persons.
Do we need to sign a new agreement?
No. Existing agreements will remain fully valid as they are. However, if you prefer to sign a direct agreement with Falcony, this is possible. In that case, please contact Falcony directly at support@falcony.io.
Will the contractual terms or service level agreement (SLA) change?
Existing agreements remain in force as they are. No changes to the contracts are required, and our commitment to a high level of service remains unchanged.
Will the location of data or information security principles change as a result of the acquisition?
No. Data security and strict compliance with GDPR requirements are central to our operations, and our primary objective is to ensure a strong and reliable service for our customers. All standards related to data handling will remain at least at the current high level.
Will the anonymity and confidentiality of whistleblowers remain unchanged?
Yes, completely. The most important objective of the transaction is to ensure that customer value and trust are preserved. The technical solutions designed to protect whistleblowers will remain unchanged, and Falcony’s resources provide even stronger support behind these safeguards.
