For everyone involved in facility operations: tenants, property managers, maintenance teams, cleaning staff, and service providers. The platform is built for ease of use—so that anyone, on any device, can contribute.

Most customers are up and running in 3–6 weeks, with support for onboarding, user training, and system configuration tailored to your building or portfolio.

Yes. Falcony is designed to scale—from single properties to global real estate portfolios. You can manage permissions, workflows, reporting, and dashboards at location, country, or portfolio level.

Tenants can log in via a secure Tenant Portal, open link or QR codes. No app installation required—they can use any browser on mobile or desktop.

 Absolutely. Tenants can submit service requests, feedback, or surveys—plus view announcements, documentation (like tenant manuals), and request support in a fully branded environment.

Yes. You can run recurring tenant surveys, track response trends, and connect feedback to actions—all in one view.

Yes. You can fully customize any audit form or checklist (facility audits, device inspections, cleaning reviews, etc.)—including scoring, grades, image uploads, and automated follow-ups.

Yes. Work orders can be created manually or automatically based on inspection results or service requests. Tasks are assigned, tracked, and monitored via dashboards.

Absolutely. Users can complete audits, log tasks, and report issues directly from their phone or tablet—online or offline.

Yes. Contractors and service providers can be given secure access to complete tasks, log inspections, respond to issues, and submit service verification—without accessing irrelevant data.

Falcony includes cleaning quality assessments, service inspections, and contractor performance dashboards. All results are scored, benchmarked, and linked to follow-up actions.

Yes. Every task, inspection, and service action is scored and timestamped, making it easy to compare performance over time, across locations, or between providers.

Yes. Falcony’s API and data export features allow seamless integration with BI tools for advanced analytics and custom dashboards. We also provide ready-made Power BI dashboards to visualize your portfolio performance.

Yes. Falcony follows strict security standards including role-based access control, audit logs, SSO support, and regular security audits.

Yes. Lobby and reception teams can use Falcony to log visitor details, send announcements, manage key handovers, track service provider access, report facility issues, or assist tenants with portal access—all in a streamlined interface. They can also trigger move-in or move-out checklists and submit incident reports directly from their device.

Falcony’s pricing is based on a combination of property type, number of properties, and level of usage. This includes how many features/modules are activated. The model is transparent and scales with your portfolio.

No. You only pay per type of the property, scale of usage  and internal oversight. Contractors and tenants can typically use the portal, forms, and assigned tasks without additional cost—encouraging wide involvement without adding financial friction.

Yes. Many customers begin with a few buildings or modules (like audits or tenant feedback) and then roll out additional functions and locations over time. The platform is modular and built for scalable involvement.

Falcony is built to co-exist or integrate with your existing systems. Whether it’s leasing, CAFM, access control, or energy management, Falcony complements and enhances your existing infrastructure—not replace it.

Yes. Each user group has a tailored experience—tenants see announcements and request forms; service providers see their assigned tasks; internal teams see full dashboards and reports. You can manage all roles easily through admin settings.

Falcony is built to be as easy as messaging apps or scanning a QR code. The simplicity keeps people involved. Combined with clear feedback loops, action tracking, and mobile-first design, ongoing adoption is natural—not forced.