Empower stakeholders to raise concerns easily. Falcony provides a compliant and structured complaint-handling channel.
300,000+ Users all over the globe
Faster complaint resolution time
More cases submitted and acknowledged
Better satisfaction with the complaint process
Grievances get lost or delayed when there’s no formal process.
People don’t know how or where to raise issues, especially anonymously.
Complaints are missed or not prioritised appropriately.
It's hard to track how many complaints were received, resolved or pending.
Allow both internal and external stakeholders to raise concerns via any device.
Automatically assign responsible teams and monitor resolution deadlines.
Collect files, messages and feedback during the case lifecycle.
Use trends to strengthen training, policies and culture.
Falcony gives all stakeholders a secure, mobile-friendly and auditable voice.
Start a 30-day FREE trial to test how our platform simplifies risk management, policy adherence, and audit readiness. Or contact us to discuss how we can future-proof your governance and compliance processes.