Falcony Facilities

Service Provider Quality Management Software | Falcony

Manage service provider quality across all properties. Falcony brings transparency, accountability and improvement.

Results You Can Expect
Results from 300,000+ users across our customer base

62%

Improvement in vendor accountability

54%

Reduction in quality-related complaints

49%

Faster closure of vendor-related tasks

Low Visibility into Vendor Quality Performance

Property managers struggle to ensure vendor performance is consistent and measurable.

No Standard for Vendor Evaluation

Different managers evaluate quality differently—or not at all.

Delayed Escalations or Action

When quality drops, it’s not addressed until complaints increase.

Poor Collaboration with Vendors

Vendors lack visibility into what to improve or what went wrong.

Customised Vendor Evaluation Forms

Evaluate cleaning, security, or maintenance providers with shared criteria.

Joint Inspections and Follow-Up Tasks

Perform inspections with vendors and assign actions on the spot.

Score Tracking and Performance Trends

Monitor vendor KPIs and escalate recurring issues.

Shared Dashboards for Accountability

Give vendors access to quality trends and open actions.

How Falcony Improves Vendor Quality Control

Falcony enables structured evaluations and transparent feedback.

Get started today

Start a 30-day FREE trial to explore how our platform helps track observations, manage audits, and ensure compliance across your facilities. Or contact us to discuss how we can optimize your operations.