Service Provider Quality Management Software
Manage service provider quality across all properties. Falcony brings transparency, accountability and improvement.
300,000+ Users all over the globe
Results You Can Expect
62%
Improvement in vendor accountability
54%
Reduction in quality-related complaints
49%
Faster closure of vendor-related tasks
Low Visibility into Vendor Quality Performance
Property managers struggle to ensure vendor performance is consistent and measurable.
No Standard for Vendor Evaluation
Different managers evaluate quality differently—or not at all.
Delayed Escalations or Action
When quality drops, it’s not addressed until complaints increase.
Poor Collaboration with Vendors
Vendors lack visibility into what to improve or what went wrong.
Customised Vendor Evaluation Forms
Evaluate cleaning, security, or maintenance providers with shared criteria.
Joint Inspections and Follow-Up Tasks
Perform inspections with vendors and assign actions on the spot.
Score Tracking and Performance Trends
Monitor vendor KPIs and escalate recurring issues.
Shared Dashboards for Accountability
Give vendors access to quality trends and open actions.
How Falcony Improves Vendor Quality Control
Falcony enables structured evaluations and transparent feedback.
