Streamline maintenance and service needs with easy-to-use request tools. Falcony turns service reports into resolved issues—fast.
300,000+ Users all over the globe
Reduction in unacknowledged service requests
Faster average resolution time
Improvement in tenant satisfaction
Tenants and staff report problems inconsistently or not at all.
Users are unsure how to report issues or use email and calls that get lost.
There’s no system to ensure requests are seen and handled promptly.
Tenants don’t know if or when an issue will be resolved.
Submit requests from any device, with categories and images.
Assign to the right team and update progress in real time.
Communicate with requesters to confirm, clarify or close the loop.
Use insights from requests to plan preventive maintenance.
Falcony enables fast, traceable and transparent service handling.
Start a 30-day FREE trial to explore how our platform helps track observations, manage audits, and ensure compliance across your facilities. Or contact us to discuss how we can optimize your operations.