Falcony Facilities

Tenant Survey Software | Falcony

Understand tenant satisfaction and needs with structured surveys. Falcony helps you gather insights that improve retention and service.

Results You Can Expect
Results from 300,000+ users across our customer base

68%

Higher response rate in tenant surveys

57%

Faster response time to negative feedback

49%

More actionable insights from survey data

Common Gaps in Tenant Experience Insight

Many property teams don’t know what tenants think until they leave.

Low Survey Participation Rates

Surveys are hard to access or not mobile-friendly.

Generic or Vague Feedback

Questions don’t match the actual experience of tenants.

No Follow-Up on Negative Scores

Even when feedback is bad, it’s not acted on fast enough.

Mobile-Optimised Survey Distribution

Send tenant surveys via mobile and make them easy to complete.

Custom Survey Templates

Tailor questions based on property type or services used.

Score Alerts and Comment Flags

React quickly to low scores or specific complaints.

Dashboard Insights and Benchmarks

Compare sites, track improvements and prioritise changes.

How Falcony Elevates Tenant Feedback

Falcony collects high-quality data you can act on.

Get started today

Start a 30-day FREE trial to explore how our platform helps track observations, manage audits, and ensure compliance across your facilities. Or contact us to discuss how we can optimize your operations.