Tenant Survey Software
Understand tenant satisfaction and needs with structured surveys. Falcony helps you gather insights that improve retention and service.
300,000+ Users all over the globe
Results You Can Expect
68%
Higher response rate in tenant surveys
57%
Faster response time to negative feedback
49%
More actionable insights from survey data
Common Gaps in Tenant Experience Insight
Many property teams don’t know what tenants think until they leave.
Low Survey Participation Rates
Surveys are hard to access or not mobile-friendly.
Generic or Vague Feedback
Questions don’t match the actual experience of tenants.
No Follow-Up on Negative Scores
Even when feedback is bad, it’s not acted on fast enough.
Mobile-Optimised Survey Distribution
Send tenant surveys via mobile and make them easy to complete.
Custom Survey Templates
Tailor questions based on property type or services used.
Score Alerts and Comment Flags
React quickly to low scores or specific complaints.
Dashboard Insights and Benchmarks
Compare sites, track improvements and prioritise changes.
How Falcony Elevates Tenant Feedback
Falcony collects high-quality data you can act on.
