Falcony Experience

Concept Audit Software | Falcony

Ensure store concepts are implemented as designed. Falcony helps assess and improve alignment to operational, design and customer flow concepts.

Results You Can Expect
Results from 300,000+ users across our customer base

69%

More visibility into concept roll-out

73%

Higher alignment with store layout guidelines

61%

Faster implementation of concept corrections

Typical Challenges in Store Concept Implementation

Designs and layouts are often altered or poorly adopted.

Deviations from Intended Layout or Flow

Stores modify layout or service flow without HQ approval.

No Verification of Concept Roll-Out

HQ can’t confirm if new concepts are applied consistently.

No Central Tracking of Compliance

Observations stay local and aren’t shared across the network.

Concept Audit Checklists

Evaluate store layout, signage, flow and new design elements.

Image Capture and Annotation

Take photos and highlight deviations visually.

Comparative Dashboards Across Locations

Spot locations that are not aligned with concept standards.

Follow-Up Task Management

Assign responsible parties and deadlines to fix gaps.

How Falcony Verifies Concept Implementation

Falcony enables structured audits for new or updated store concepts.

Get started today

Start a 30-day FREE trial to see how our platform drives idea generation, feedback collection, and continuous improvement. Or contact us to discuss how we can elevate your customer and employee experience.