Ensure store concepts are implemented as designed. Falcony helps assess and improve alignment to operational, design and customer flow concepts.
300,000+ Users all over the globe
More visibility into concept roll-out
Higher alignment with store layout guidelines
Faster implementation of concept corrections
Designs and layouts are often altered or poorly adopted.
Stores modify layout or service flow without HQ approval.
HQ can’t confirm if new concepts are applied consistently.
Observations stay local and aren’t shared across the network.
Evaluate store layout, signage, flow and new design elements.
Take photos and highlight deviations visually.
Spot locations that are not aligned with concept standards.
Assign responsible parties and deadlines to fix gaps.
Falcony enables structured audits for new or updated store concepts.
Start a 30-day FREE trial to see how our platform drives idea generation, feedback collection, and continuous improvement. Or contact us to discuss how we can elevate your customer and employee experience.